Privacy Policy
How Winfinity collects, uses, and protects your personal information
Last Updated: 26 May 2026
Welcome to Winfinity. Your privacy is important to us. This Privacy Policy explains how Winfinity collects, uses, stores, protects, and processes personal information in accordance with the Protection of Personal Information Act 4 of 2013 ("POPIA") of South Africa.
By accessing the Winfinity website, entering competitions, joining memberships, purchasing products or services, or interacting with Winfinity in any way, you agree to this Privacy Policy.
1. Who We Are
2. Information We Collect
Winfinity may collect the following personal information:
- Full names
- Email addresses
- Mobile numbers
- Delivery or physical addresses
- Identity numbers where legally required
- Payment-related information
- Competition entry details
- Membership information
- Social media usernames
- Website usage data
- IP addresses
- Browser and device information
- Marketing preferences
- WhatsApp contact details
3. How We Collect Information
We may collect information:
- through website forms;
- during competition entries;
- during membership registrations;
- through payment gateways;
- via WhatsApp communication;
- through customer support interactions;
- through cookies and website analytics;
- through social media interactions.
4. Why We Collect Your Information
Your information may be used to:
- process memberships;
- administer competitions;
- verify winners;
- publish winner announcements and live draw results on official social media channels and the Winfinity website;
- process payments;
- deliver prizes or products;
- provide customer support;
- improve website functionality;
- communicate promotions and updates;
- conduct marketing activities;
- comply with legal obligations;
- prevent fraud and abuse.
5. Legal Basis for Processing
Winfinity processes personal information:
- with your consent;
- to fulfil contractual obligations;
- to comply with legal requirements;
- for legitimate business purposes.
6. Marketing Communication
Where you provide consent, Winfinity may send:
- promotional offers;
- competition announcements;
- membership updates;
- event notifications;
- marketing communication via email, SMS, or WhatsApp.
You may unsubscribe from marketing communication at any time.
7. Sharing of Information
Winfinity does not sell personal information.
Information may be shared with trusted third parties including:
- payment processors;
- hosting providers;
- marketing service providers;
- competition sponsors;
- legal or regulatory authorities where required by law.
All third parties are expected to maintain appropriate security and confidentiality measures.
Winner names, images, and competition results may be published publicly on social media platforms and the Winfinity website as part of live draw announcements and promotional campaigns. Participants consent to such publication by entering competitions.
8. Cookies and Tracking Technologies
Winfinity may use cookies and similar technologies to:
- improve website functionality;
- remember preferences;
- analyse website traffic;
- personalise user experiences.
Users may disable cookies through browser settings.
9. Data Security
Winfinity takes reasonable technical and organisational measures to protect personal information against:
- unauthorised access;
- loss;
- misuse;
- alteration;
- disclosure;
- cyber threats.
Security measures may include:
- SSL website encryption;
- password protection;
- restricted access controls;
- secure hosting;
- two-factor authentication;
- secure payment gateways.
10. Retention of Information
Personal information will only be retained for as long as reasonably necessary:
- to fulfil the purpose collected;
- to comply with legal obligations;
- to maintain business records;
- to resolve disputes;
- to enforce agreements.
11. Your Rights Under POPIA
You have the right to:
- request access to your personal information;
- request corrections;
- object to direct marketing;
- withdraw consent;
- request deletion where legally permissible;
- lodge complaints with the Information Regulator.
12. Information Officer
The Information Officer is responsible for overseeing data protection compliance and handling privacy-related requests.
13. Third-Party Links
The Winfinity website may contain links to third-party websites or services. Winfinity is not responsible for the privacy practices of external websites.
14. Children's Privacy
Winfinity does not knowingly collect personal information from persons under the age of 18 without appropriate consent.
15. Changes to This Policy
Winfinity reserves the right to update or amend this Privacy Policy at any time. Updated versions will be published on the website.
16. Contact Details
For privacy-related queries, requests, or complaints: